Our services

The services we offer may be done at our testing studio or at your own site of development, and come with a test plan customized to each project.
We work at the time of day that best suits your schedule.


We provide full localization testing for subtitles, localized audio, scripted text, and more. Our services include age rating content evaluation, context and content maintenance & accuracy, and cultural or local language evaluation.


Our functionality testing service includes a wide range of coverage in areas such as cross-console, co-op, art, animation, menus, settings, and audio. Our vulnerability and exploit testing is sure to find any irregularity and bring your product to its full potential.


Every platform in the market has specific requirements for your title to be published. We know the importance of this process and how fundamental it is, due to costs and deadlines, to successfully pass these specific submissions as quickly as possible and on the first try.

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What else do we offer?

Game Analysis

To keep you on the right track through development, we help to determine your target market and bring in focus groups to review your product.

Technical Support

We provide customer service for the users of your product, as well as ongoing multilingual support for MMO games.


We try your current build on as many platform setups as possible and find the minimum requirements to run your product.

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Our team

About us

We are Montreal’s uniquely independent QA studio. Through our 18 years of existence, we’ve developed the most efficient processes to guide your product to success through the last important steps before its launch. Our team will raise your product to the highest standards of quality, ensure 100% first-pass submission, and make it equally accessible and immersive for any country and culture. We keep in constant contact with our clients throughout this process, making it easy for you to follow our work by providing clear, comprehensive bug reports for your dev team.


Technology services leader GlobalStep comes to Montréal, Canada

Montréal, Canada | October 23th, 2017

Company intends to leverage new Montréal base to provide services to its customers globally

GlobalStep, a world leader in games quality assurance, data analytics and software testing based in Dallas, TX, is establishing a major presence in Montréal as part of a global expansion program.

“Montréal is a great location with a tremendous creative ecosystem for the games industry, a large pool of talent, and a multi-lingual and multi-cultural environment. We’re proud to now be a part of it,” said Gagan Ahluwalia, Chief Executive Officer of GlobalStep. “Our new operations in Montréal will add localization capability to our portfolio of services as well as greater flexibility and geographic reach in serving our customers. Some of the initiatives we are considering in Montréal include the further development of Artificial Intelligence in data analytics for video games.”

Hubert Bolduc, President and CEO of Montréal International, welcomed GlobalStep’s decision to establish itself in Montréal. “This further reaffirms Montréal’s position as a growing, globally recognized, technology services centre of excellence, especially in such fields as video games and artificial intelligence. GlobalStep is very impressed with our high-quality educational institutions and available talent and intends to use Montréal as a springboard for its future growth.”

“The arrival of GlobalStep, a quality assurance specialist, confirms the Québec ecosystem’s appeal for the video game industry,” said Pierre Gabriel Côté, President and CEO of Investissement Québec. “Our international team has done some remarkable work to raise the awareness of Quebec’s industry. GlobalStep’s arrival will create new high-quality jobs and allow them to take on more international mandates from Montréal.”

To enhance its presence in Montréal, GlobalStep has acquired Bug-Tracker Inc., a games testing studio that specializes in games localization, functionality and certification and has 200 employees at offices on Pie-IX Blvd. The combined entity, to be known as GlobalStep, will be able to provide customers a more comprehensive suite of services including Data Analytics, Test Automation and smart manual testing to mitigate development risk. “This acquisition allows us to accelerate our business expansion by leveraging our newly established Montréal base and we look forward to expand the team to service our growing customer base,” said Mr. Ahluwalia.

About GlobalStep
GlobalStep is a world leader in risk management and mitigation in the development, production and maintenance of video games throughout their entire life cycle. The company provides quality assurance, localization, live operations support, data analytics, test automation and consulting services

Media contact:

Karla Monroy



514.496.0093 x242

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Working at BT means being part of a friendly, multicultural team in an environment where help is always available when needed. As a team member, you will have flexible hours and career-growth opportunities.
Our location near Pie-IX metro station means you’re never too far from all the festivities, entertainment and business events that Montreal has to offer. Our district of Hochelaga-Maisonneuve has grown in recent years to host lots of young enterprises. Around the office, you can find a multitude of good restaurants, interesting shops and outdoor areas to sit and relax.
Send your CV to jobs@bug-tracker.com today!

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